Reconnect a bank after Plaid asks you to sign in again

When Plaid shows a Reconnect badge on one of your banks, the connection expired and needs you to sign in at your bank again. Open the Banks tab, click Reconnect on the affected account, and walk through the Plaid sign-in flow. After you complete it, sync resumes automatically.

How to do it

1. From the Dashboard, click the Banks tab.
2. Find the bank with a Reconnect badge.
3. Click Reconnect.
4. Sign in to your bank in the Plaid Link window.
5. Complete any two-factor authentication if your bank prompts for it.
6. Confirm the connection.
7. Plaid pulls fresh transactions in the background; the badge clears within a minute.

Why this happens

Plaid keeps a long-lived access token for your bank that they use to sync transactions on your behalf. The token expires for a few reasons:

• Your bank password changed.
• Your bank rotated its access tokens (some banks do this on a schedule).
• You haven't used the connection for an extended period.
• You revoked third-party access to your account from inside your bank's web portal.

Common questions

Will my transactions be re-imported?

Reconnecting reattaches to the same connection on Plaid's side. Transactions you already have stay. New transactions since the last sync are pulled in.

What if reconnect fails repeatedly?

Sometimes a bank's Plaid integration is briefly down. Wait an hour and try again. If it still fails, disconnect the bank entirely (see banks/disconnect-bank) and reconnect from scratch.

My bank is asking me for 2FA every time. Is that normal?

Some banks require 2FA on every Plaid sign-in, which means you would get a code or prompt every time you reconnect. The credentials and 2FA challenge happen at your bank's site (inside the Plaid window), never at ClarityTrack.